Welcome to ASTNT Technologies Private Limited. This Shipping Policy outlines the terms and conditions for the delivery of our products and services. By purchasing from us, you agree to the terms detailed below.
1. Scope of Shipping Policy
This policy applies to:
- Physical Products: If any hardware or physical materials are provided as part of IT services or products.
- Digital Products: Delivery of software, digital assets, or IT services.
2. Shipping of Physical Products
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Processing may take longer during holidays or high-demand periods.
Shipping Charges
- Shipping charges will be calculated at checkout based on location and delivery preferences.
- Free shipping may be available for specific orders or promotions.
Delivery Timeframe
- Estimated delivery: 5-10 business days (within India).
- International shipping timeframes may vary based on destination and customs clearance.
Shipping Providers
We partner with reliable courier and shipping services to ensure timely delivery. You will receive tracking details once your order is dispatched.
Damaged or Missing Items
- If your package arrives damaged, contact us within 48 hours of receipt with supporting photos.
- If any items are missing, report it to us immediately.
3. Delivery of Digital Products
Mode of Delivery
- All digital products and services will be delivered electronically via email, cloud link, or secured download portals.
Delivery Time
- Most digital orders will be fulfilled within 24-48 hours after payment confirmation.
- In case of delays, our team will notify you with an updated timeline.
Email & Contact Information
Ensure that your email address is accurate at the time of purchase to avoid delays in delivery.
4. International Shipping
We ship globally for select products.
- Customs fees, import duties, or taxes (if applicable) are the responsibility of the customer.
- Delivery timeframes may vary due to international shipping processes.
5. Order Tracking
For physical shipments, tracking details will be shared via email once the order is dispatched.
For digital products, download or access instructions will be provided via email.
6. Non-Delivery Claims
- Claims for undelivered items must be submitted within 7 days of the expected delivery date.
- For digital products, please check spam or junk folders for delivery emails before contacting us.
7. Changes to Shipping Policy
We reserve the right to update this Shipping Policy as necessary. The latest version will always be available on our website.
Contact Us
For shipping-related inquiries, please contact:
Email: [email protected]
We are committed to providing a seamless delivery experience for our clients. Thank you for choosing ASTNT Technologies Private Limited.